Client information

Intellectual property

No permission is given by Evelyn Gibbs with respect of the reproduction of any images or other material on this website. Should you wish to use an image, please contact me directly either through the CONTACT tab or by sending an email to EvelynAoifeGibbs@gmail.com

ALL RIGHTS RESERVED.

Drawing care

Your portrait will be completed using a range of professional quality coloured pencils       (guaranteed lightfastness meaning they will not begin to fade for a minimum of 50 years with direct UV exposure) on an acid-free archival surface. Your portrait will be supplied mounted and with a cellophane wrapping to protect the image.

NO FIXATIVE IS USED in the production of my portraits as this negatively affects the colours. 

This means that they can and will smudge if they are touched. Please keep your portrait in the provided wrappings until you are able to deliver it to a framer who will be able to take it from there.

Refunds

Unsuitable or defective items may be returned for a full refund providing they are received within 14 day of the original delivery date in the original undamaged packaging. This must be accompanied with a note stating your name, address, email, contact telephone number and full reason for the return. Any returning items should be posted with a high standard of packaging and shipping.

You should also make sure to gain proof of postage.

The final decision regarding the refund is at my discretion.

All refunds are made to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.